There are an estimated one billion
virtual workers in 2012, and the number is expected to continue climbing well
into the future. With a global workforce you are provided with a cost
effective and talented pool of employees to draw from. With a virtual team
you are given a Follow the Sun production
environment.
With a virtual team
you have the normal issues of a localized team, with the additional
challenges of distance and cultural differences. Virtual
Team Building And Management will give you
participants the knowledge to work with these challenges and succeed in a
growing global workforce.
Virtual Team Building And
Management Course Outline:
Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- Pre-Assignment
- Action Plans and Evaluations
Module Two: Setting Up Your Virtual Team (I)
- Choose Self-Motivated People with Initiative
- Face to Face Meeting At First
- Diversity Will Add Value
- Experienced with Technology
- Case Study
- Module Two: Review Questions
Module Three: Setting Up Your Virtual Team (II)
- Personality Can Count as Much as Skills
- Rules of Engagement
- Setting up Ground Rules
- Icebreakers and Introductions
- Case Study
- Module Three: Review Questions
Module Four: Virtual Team Meetings
- Scheduling Will Always be an Issue
- Have a Clear Objective and Agenda
- Solicit Additional Topics in Advance
- Discourage Just Being Status Reports
- Case Study
- Module Four: Review Questions
Module Five: Communication (I)
- Early and Often
- Rules of Responsiveness
- Face to Face When Possible
- Choose the Best Tool
- Case Study
- Module Five: Review Questions
Module Six: Communication (II)
- Be Honest and Clear
- Stay in Constant Contact
- Don"t Make Assumptions
- Setup Email Protocols
- Case Study
- Module Six: Review Questions
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Module Seven: Building Trust
- Trust Your Team and They Will Trust You
- Be Aware of "Us vs. Them" Territorial
Issues
- Share Best Practices
- Create a Sense of Ownership
- Case Study
- Module Seven: Review Questions
Module Eight: Cultural Issues
- Respect and Embrace Differences
- Be Aware of Different Work Styles
- Know Your Team Members Cultural Background
- Dealing With Stereotypes
- Case Study
- Module Eight: Review Questions
Module Nine: To Succeed With a Virtual Team
- Set Clear Goals
- Create a SOP"s
- Build a Team Culture
- Provide Timely Feedback
- Case Study
- Module Nine: Review Questions
Module Ten: Dealing With Poor Team Players
- Manage Their Results, Not Their Activities
- Be Proactive Not of Reactive
- Check in Often
- Remove Them
- Case Study
- Module Ten: Review Questions
Module Eleven: Choosing the Right Tools
- Communication Software
- Collaboration and Sharing Tools
- Project Management Software
- Use Whatever Works for You and Your Team
- Case Study
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
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