Workshop Overview:

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be a special way, that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.

With our 10 Soft Skills You Need course you will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of your career.

The meaning of soft skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop. With our 10 soft skills you need workshop, you will begin to see how important it is to develop a core set of soft skills. by managing and looking at the way people interact and seeing things in a new light. You will improve on almost every aspect of their career.

Workshop Objectives:

Discuss how soft skills are important to success in the workplace
Understand the 10 key soft skills everyone should have
Use soft skills to relate more effectively to others in the workplace
Understand how to use soft skills to communicate, problem-solve, and resolve conflict
Apply soft skills to specific situations

Course Outline:

Module One: Getting Started

Workshop Objectives
Action Plan

Module Two: What are Soft Skills?

Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module Two: Review Questions

Module Three: Soft Skill 1: Communication

Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Three: Review Questions

Module Four: Soft Skill 2: Teamwork

- Identifying Capabilities
- Get Into Your Role
- Learn the Whole Process
- The Power of Flow
- Case Study
- Module Four: Review Questions

Module Five: Soft Skill 3: Problem Solving

Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Five: Review Questions

Module Six: Soft Skill 4: Time Management

- The Art of Scheduling
- Prioritizing
- Managing Distractions
- The Multitasking Myth
- Case Study
- Module Six: Review Questions

Module Seven: Soft Skill 5 and 6: Attitude and Work Ethic

What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Seven: Review Questions

Module Eight: Soft Skill 7: Adaptability/Flexibility

- Getting over the Good Old Days Syndrome
- Changing to Manage Process
- Changing to Manage People
- Showing You”re Worth Your Weight in Adaptability
- Case Study
- Module Eight: Review Questions

Module Nine: Soft Skill 8: Self-Confidence